We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. These guidelines explain how to make web content more accessible for people with a wide range of needs, including those who use assistive technologies.

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What we have done

We are continually improving the user experience for everyone. Steps we have taken include:
– Using clear headings, structure, and consistent navigation
– Ensuring text has sufficient contrast for readability
– Adding alternative text to images where appropriate
– Ensuring all buttons and links are labelled clearly
– Ensuring the site is usable on screen readers and keyboard navigation

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Where we are improving

We know that some parts of the website may not be fully accessible yet. For example:
– Some images or decorative elements may not yet have full alternative text
– Some PDF documents may not be fully accessible to screen readers
– Certain interactive elements may not yet work perfectly with keyboard-only navigation

We are working to address these issues as part of ongoing site updates.

 

Reporting accessibility issues

If you experience any difficulties using our website, notice anything that could be improved, or would like information in a different format (e.g. large print, audio, easy read), please contact us:

Accessibility contact:
Matthew Hazell – Accessibility Lead
Email: matt@speakwellbristol.com

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Enforcement procedure

If you are not happy with how we respond to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) for further advice:
https://www.equalityadvisoryservice.com/

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Preparation of this accessibility statement

This statement was prepared on 10th Dec 2025.
It will be reviewed annually, or sooner if major updates are made to the site.